Privacy Policy

Privacy Policy of Gea Real Estate

Who We Are and Scope

At Gea Real Estate, we are dedicated to transparency and the protection of your personal information. Our website, gearealestate.mx, is a comprehensive platform designed to offer easy access to real estate properties in the Riviera Maya and across Mexico. We assist with property searches, provide detailed information on listings, costs, acquisition processes, and mortgage loans, and offer expert guidance on real estate transactions. Additionally, we connect you with relevant third-party sites to streamline your property acquisition experience.

Collection and Use of Personal Data

We value your privacy and collect personal information with your consent when you fill out our forms or engage in communication with us via chats, WhatsApp, Messenger, or other platforms. By providing your contact and personal information, you agree to communicate with us and express interest in our services, thereby requesting to be contacted. We collect the following types of information:

• Contact Information: This includes your name, email address, physical address, and phone number, essential for communication and delivering relevant information, promotions, and advertisements tailored to your interests.

• Demographic Information: Optional data such as gender, age, marital status, and occupation, which help us enhance our service offerings. Providing this information is not mandatory.

• Financial Data: Collected and handled discreetly, particularly for transactions involving the acquisition, sale, or rental of properties.

• Advertising Information: Includes photos, videos, and property details used exclusively for advertising active listings on our platform.

• Forms and Third-Party Platforms: We use various forms to gather necessary information. Depending on the form you complete, some may be intended for third-party services such as banks, credit institutions, or financial service providers. By choosing to use these forms, you agree to share your personal and contact information with these third parties through our platform. In cases involving property listings, purchases, or formal agreements, additional information may be required. For brokers and agencies, note that special policies apply to professional communities and groups, and you can view these policies independently.

Cookies, Comments, and Embedded Content

We use cookies to enhance your browsing experience and gather data on usage patterns, statistics, and website traffic. Additionally:

• When you leave comments on our site, we collect data from the comment form, as well as your IP address and browser user agent string to help detect spam.

• Any images you upload should not include location data (EXIF GPS), as this data can be extracted by visitors to the site.

• Our website may include embedded content (e.g., videos, images, articles) from other websites. This embedded content behaves as if you visited the other website directly, and these external sites may collect data about you, use cookies, and track your interaction with their content.

Communication and Notifications

By providing your contact information, you consent to being contacted by Gea Real Estate through various communication methods, including phone calls, text messages, emails, WhatsApp, videoconferences, Zoom meetings, in-person meetings, and onsite property tours. We also send reminders and push notifications to keep you informed about our services and opportunities.

On our Events Page, we keep our community of brokers and investors updated with our activities, events, launches, webinars, and promotions. Our blog, Beyond the Square Meters, features news, trends, and updates about the real estate market, living in the Riviera Maya, and other real estate-related subjects. By filling out different forms on our website, you consent to participate in these activities and services, and you may receive reminders, pop-up notes, messages, and promotional banners.

Third-Party Links

Our website may contain links to third-party websites, including those of our alliances, mortgage providers, banks, credit institutions, financial service providers, consumer protection agencies, municipal services, legal services, and tax authorities such as the Mexican Tax Administration Service (SAT). When you click on a third-party link, you agree to visit that third-party website and engage with their services and/or information independently. Gea Real Estate is not responsible for the content or privacy practices of these external sites, and we encourage you to review their policies before providing any personal information.

Property Listings

By listing a property with Gea Real Estate, you consent to the use of your information and visual content (such as photos and videos) for the promotion of your property through our digital media channels. This includes websites, social media, email campaigns, and other advertising platforms. By doing so, you agree to our terms and conditions as outlined in our Listing Terms and Conditions.

Use of Information

The personal information we collect is used to:

• Provide and enhance our services.
• Facilitate communication and transactions.
• Tailor your experience on our platform.
• Send you updates, news, offers, and surveys (with an option to opt-out).
• Ensure the security of our services, prevent fraud, and detect illegal activities.
• Keep you informed about changes to our terms, agreements, and policies.

Data Disclosure

We are committed to protecting your personal information. We do not sell or rent your data to third parties for advertising purposes. However, we may share your data under the following circumstances:

• With third parties explicitly authorized by you.
• With banking institutions, service providers, and property owners directly involved in your property transaction.
• With advertising service providers, in accordance with their privacy policies.

Rights and Data Security

You have the right to access, modify, or delete your personal information at any time. We implement security measures to protect your data; however, due to the inherent risks of digital transactions, we cannot guarantee absolute security.

Modifications and Contact

We reserve the right to update this privacy policy at any time. Any changes will be posted on gearealestate.mx, and the updated version will be effective upon posting. If you have any questions or need further clarification regarding this policy, please contact us at info@gearealestate.mx.

You should contact us about our privacy policy if you have any questions, concerns, or need clarification on how your personal information is collected, used, and protected when interacting with Gea Real Estate. Whether you’re curious about the data we collect, how it’s shared with third parties, or your rights regarding your personal information, we’re here to provide clear answers and ensure your privacy is respected. Your peace of mind is our priority, and we’re committed to maintaining transparency in all our practices. Feel free to reach out for any inquiries or additional information.